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FireFox does't reconize my new printer

Johnclose47
Johnclose47
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When I tried to reset the new printer using about:config, I noticed that in the data shown was my OLdprinter. The new printer did not show on the list. I have tried to reset the printer but no luck. How can I install a new printer?

When I tried to reset the new printer using about:config, I noticed that in the data shown was my OLdprinter. The new printer did not show on the list. I have tried to reset the printer but no luck. How can I install a new printer?

All Replies (4)

Andrew
Andrew
  • Moderator
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Johnclose47
Johnclose47 Question owner
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I Have all ready triet the reset method with no luck. The New and only printer is NOT reconized.

Andrew
Andrew
  • Moderator
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See Fix printing problems in Firefox

Johnclose47
Johnclose47 Question owner
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I have tried all of the reset methods with no luck..The only ting is I don't see any prefs.js files.