There are 2 versions of Adobe Flash; an '''ActiveX version''' for IE only and a '''Plugin version''' for most other browsers including Firefox. On a Windows system, you should always update both individually. '''''You do not have the Plugin version installed for Firefox.''''' #'''Using Firefox''', go to the following direct download link and SAVE the download to your desktop so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe #When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit) #Click or double-click on the file you just saved to your desktop #*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box #*The "Install" button in the lower right corner will now be highlighted, click it. #*The installation is quick. #Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/ #Direct link ActiveX version for IE '''''only''''': http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe ''NOTE: A new version of Adobe Flash was released today, 08-09-2011 (both Plugin and ActiveX)'' '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Troubleshooting extensions and themes * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Managing the Flash plugin * https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin Check and tell if its working.

Thank you so much and thank you Modzilla