Report website problems
Is there somewhere to report problems with the Mozilla website itself? I went through the contact page and this is the best choice I could find....there's no 'webmaster' contact??
All Replies (6)
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
I have the Mozilla blogs in my feed reader, and when I went to read today's post it just gives me a password prompt...tried on my phone and on my PC, same issue both places, seems like either a private page got posted to the public feed or a public page got accidentally password protected.
See the latest post on: http://planet.mozilla.org/atom.xml
mozilla-pers said
I have the Mozilla blogs in my feed reader, and when I went to read today's post it just gives me a password prompt
And . . .
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
No, even in the .atom file it had the username/password prompt as the article summary too, it wasn't just when I loaded the article itself...but the whole page is gone and has also been removed from the atom feed now so someone else must have corrected it.
hello moz,
i visited that link to atom, and i got 100% nothing regarding any password. See attached pic.
Well you aren't going to see the problem if you visit the page six hours after the correction was already made...?