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addons claim they "Will be installed shortly" but nothing happens

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  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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Hi everyone,

first: english isn't my mothertongue, so if someone is willing to redirect this question to the german support i would be very thankfull.

I try to use Netflix on this browser, and after getting some errors i checked my Plugins: Both OpenH264 and Widevine have a yellow banner below them, claiming that they will be installed shortly. Well i have this problem since weeks now. Anybody got any Tipps for me? Cheers Lukas

Hi everyone, first: english isn't my mothertongue, so if someone is willing to redirect this question to the german support i would be very thankfull. I try to use Netflix on this browser, and after getting some errors i checked my Plugins: Both OpenH264 and Widevine have a yellow banner below them, claiming that they will be installed shortly. Well i have this problem since weeks now. Anybody got any Tipps for me? Cheers Lukas

All Replies (2)

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wild.lukas said

first: english isn't my mothertongue, so if someone is willing to redirect this question to the german support i would be very thankfull.

Hello Lukas,

Here you'll be more comfortable :

https://www.camp-firefox.de/forum/index.php

Good luck !

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Those two plugins will only be downloaded and installed when they are needed. For the OpenH264 plugin this means using WebRTC.

For the Widevine plugin this means visiting a website that play DRM protected media.

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

See also:

Modified by cor-el