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Firefox re-install everything after my pc suspend

  • 8 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

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After my pc got suspend by electric power, I re-open firefox like ussual, and for some damn reason firefox just re-new everything, re-login FF account, re-install extensions, and thanks for that I lost all my setup in extensions. For long time ago already have this issue and didn't know what cause it. But thank for now seems like I don't really want use FF again, so annoying

After my pc got suspend by electric power, I re-open firefox like ussual, and for some damn reason firefox just re-new everything, re-login FF account, re-install extensions, and thanks for that I lost all my setup in extensions. For long time ago already have this issue and didn't know what cause it. But thank for now seems like I don't really want use FF again, so annoying

Chosen solution

ken said

After my pc got suspend by electric power

Do you mean you had a blackout/brownout/power outage?

When a computer loses power without closing down first, files can become corrupted.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the folder in your file explorer.

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If you go to about:profiles in Firefox, do you see multiple profiles listed? It's possible that Firefox accidentally created a new blank profile that is now the default one.

See the Determine if Firefox has created a new profile section of Recover lost or missing Bookmarks for more information

Hope this helps.

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Chosen Solution

ken said

After my pc got suspend by electric power

Do you mean you had a blackout/brownout/power outage?

When a computer loses power without closing down first, files can become corrupted.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the folder in your file explorer.

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I think your answer can solve it. The fisrt time it happened, I saw the "Old FireFox" in Desktop. But this time, I can't find it. So that mean I can't recovery anything ?

Modified by ken

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Did you check out the about:profiles suggestion?

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ya I have checked. Have 2 profile:

  • The first have nothing
  • The second have my account logged, but it doesn't have any thing about my's extension setup
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Sorry, but it looks like the data was lost.

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

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Ok thanks for your help.

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Did you look in the default location for possible profiles that aren't registered in profiles.ini ?

See "Profile was moved or renamed":