Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are two icons (Firefox & 'do not enter') constantly on screen?

  • 6 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

Small Firefox icon enclosed in black border and small red circle with diagonal red appear constantly on my computer screen even when Firefox is not loaded. They are there in every program I load and block out numbers in accounting programs and words win WP programs. How do I get rid of them? If I can't, then I'm going to get rid of Firefox.

Small Firefox icon enclosed in black border and small red circle with diagonal red appear constantly on my computer screen even when Firefox is not loaded. They are there in every program I load and block out numbers in accounting programs and words win WP programs. How do I get rid of them? If I can't, then I'm going to get rid of Firefox.

Chosen solution

A icon with diagonal red bar usually means that you try to do something that isn't allowed. A file or folder might be read-only.

See also:

Read this answer in context 👍 0

All Replies (6)

more options

Hello tmarts,

Would you be so kind as to provide a screenshot of this phenomenon  ?

See :

How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

more options

The icons disappeared when I restarted the computer. Should have done that before contacting support. If they reappear, I'll take and send a screen shot. Thanks for your reply

more options

tmarts said

The icons disappeared when I restarted the computer. Should have done that before contacting support. If they reappear, I'll take and send a screen shot. Thanks for your reply

Fingers crossed that those mystery icons won't reappear  !

more options

Chosen Solution

A icon with diagonal red bar usually means that you try to do something that isn't allowed. A file or folder might be read-only.

See also:

more options

Same icons have appeared again. Screenshot attached.

more options