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Cannot seem to login to support website. I sent a contribution when I first got the program

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When I first got Thunderbird, I had no issues downloading the program and setting it up. In response to a donation request, I sent one in, $10.00 as I recall. Today I got a notice for Thunderbird 6.0 and I cannot find any way to get it, I cannot log into the support website, none of the two emails I normally use received any information from the website. I cannot seem to find a place to register and I cannot find any confirmation email. Gary

When I first got Thunderbird, I had no issues downloading the program and setting it up. In response to a donation request, I sent one in, $10.00 as I recall. Today I got a notice for Thunderbird 6.0 and I cannot find any way to get it, I cannot log into the support website, none of the two emails I normally use received any information from the website. I cannot seem to find a place to register and I cannot find any confirmation email. Gary

Chosen solution

Hi Gary, What Airmail said was incorrect - auto-updates have been turned on. You can check for updates, using the instructions in the following article: Updating Thunderbird.

If you're having any problems updating, you can download Thunderbird from the website at https://www.thunderbird.net/

To update your email address on this site... Since you're already logged in, you can go to https://support.mozilla.org/en-US/users/change_email to change your address.

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All Replies (4)

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You could not post this if you did not log into the forum so you have an active login to the forum. You do not want version 60. It is a mess. So much so they turned off the auto updates. Stay on the version you have until they fix things.

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Thank you for the heads up!

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Chosen Solution

Hi Gary, What Airmail said was incorrect - auto-updates have been turned on. You can check for updates, using the instructions in the following article: Updating Thunderbird.

If you're having any problems updating, you can download Thunderbird from the website at https://www.thunderbird.net/

To update your email address on this site... Since you're already logged in, you can go to https://support.mozilla.org/en-US/users/change_email to change your address.

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Thanks for erasing the facts Ilias. Mozilla should be proud to have you representing you.