Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've upgraded to Firefox 61 but two sites, WordPress and Bank of America, keep reporting that I have Firefox 50 and say that it's not supported.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

Firefox Help > About shows 61. Windows Apps & Features shows 61.

How can I stop this?

Firefox Help > About shows 61. Windows Apps & Features shows 61. How can I stop this?

Chosen solution

Your user agent shows in the System Details list that you use Firefox 50.0

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

You can check the Firefox version in "Help -> About Firefox" and via about:support (Help -> Troubleshooting Information).

See:

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Your user agent shows in the System Details list that you use Firefox 50.0

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

You can check the Firefox version in "Help -> About Firefox" and via about:support (Help -> Troubleshooting Information).

See: