Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

since I updated to the new firefox I have been unable to sign into my facebook accounts....could you fix pro blem as I am not tech savy...thank you

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by safemanusa

BCL Services Inc - Nesta Larter
BCL Services Inc - Nesta Larter
more options

Since I have updated my firefox I cannot get into my facebook accounts....one is asking for a pic....(rtchwillow@gmail.com) (bclservicesinc@gmail.com does not recognize password) and (nalpromises does not recognize password) 

I cannot log into any of them.
Since I have updated my firefox I cannot get into my facebook accounts....one is asking for a pic....(rtchwillow@gmail.com) (bclservicesinc@gmail.com does not recognize password) and (nalpromises does not recognize password) I cannot log into any of them.

All Replies (1)

safemanusa
safemanusa
more options

Perhaps these steps can help you get going on Facebook!

If you cannot connect to the Facebook website at all in Firefox:

1. Check to see if you can connect in another browser such as Internet Explorer or Edge.

2. If you can connect in another browser, but not in Firefox

3. Clear cookies and cache. Use the the steps illustrated in the image I attached.

4. Let me know how it goes!

Modified by safemanusa