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how do I fix "SEC_ERROR_UNKNOWN_ISSUER"?

  • 5 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

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issue has caused me to have to repeatedly power down and power back on my wireless networking to access multiple website such as facebook via firefox and the like. it's growing tiresome. all started after I in a bit of a tired state refreshed browser. site give me no such issues on other web browsers. even ended up uninstalling and reinstalling firefox and problem persists.

issue has caused me to have to repeatedly power down and power back on my wireless networking to access multiple website such as facebook via firefox and the like. it's growing tiresome. all started after I in a bit of a tired state refreshed browser. site give me no such issues on other web browsers. even ended up uninstalling and reinstalling firefox and problem persists.

All Replies (5)

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hello, first please make sure that the date, time & timezone are set correctly set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum.

thank you!

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SEC_ERROR_UNKNOWN_ISSUER https://www.facebook.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDyDCCAzGgAwIBAgIEeYiaqDANBgkqhkiG9w0BAQsFADCB1jELMAkGA1UEBhMC VVMxETAPBgNVBAgMCFZpcmdpbmlhMQ8wDQYDVQQHDAZSZXN0b24xGzAZBgNVBAoM EkRpZ2l0YWwgUmVmbGVjdGlvbjExMC8GA1UECwwoRGlnaXRhbCBSZWZsZWN0aW9u IENlcnRpZmljYXRlIEF1dGhvcml0eTEbMBkGA1UEAwwSRGlnaXRhbCBSZWZsZWN0 aW9uMTYwNAYJKoZIhvcNAQkBFidzdXBwb3J0LXRlYW1AZGlnaXRhbHJlZmxlY3Rp b25wYW5lbC5jb20wHhcNMTYxMjA5MDAwMDAwWhcNMTgwMTI1MTIwMDAwWjAmMQsw CQYDVQQGEwJVUzEXMBUGA1UEAwwOKi5mYWNlYm9vay5jb20wggEiMA0GCSqGSIb3 DQEBAQUAA4IBDwAwggEKAoIBAQDfR/wD2i6pVxPPOatyiPMbaLiyV7jt4RzRd0O9 WG4u5W8mjhQ61ofI8w+FXBMFX+91sE8cJfjDkTUKXpgLFjUUNdX2KsSevOHsFa7J RUcpAAiyQ8rXEQzRVXLthEsiIsKtaluVKeEvZIv8Bvc65vfY3hXoaGW/zr4s39li Zu48HfaO0mckW356f8/2XAt4MJ5zB337ZL5cyxjxEoJ2YrC6TSqfqd+Q/fz3B20c fL22uygmDmujyDsgYnGD0Rwo75LcaBRnjUoHMBBS0DsOzMxXEBEXWWeSKKSpXe9G TC8s2y79MeDKW4yH+iY4KddwRikIPI3h/22oVyTP2/hAVumDAgMBAAGjgc0wgcow gccGA1UdEQSBvzCBvIIOKi5mYWNlYm9vay5jb22CDiouZmFjZWJvb2submV0gggq LmZiLmNvbYILKi5mYmNkbi5uZXSCCyouZmJzYnguY29tghAqLm0uZmFjZWJvb2su Y29tgg8qLm1lc3Nlbmdlci5jb22CDioueHguZmJjZG4ubmV0gg4qLnh5LmZiY2Ru Lm5ldIIOKi54ei5mYmNkbi5uZXSCDGZhY2Vib29rLmNvbYIGZmIuY29tgg1tZXNz ZW5nZXIuY29tMA0GCSqGSIb3DQEBCwUAA4GBAC6LnSn/ykfPMKip3grGF4gqTpWg LzvBbMkP4M9AXGjOUFEkpOJk3URvxPWBDkckvJSEhfdOF4smybf6k/vywtnFZnAp FthHGSlUktf70+dl2XC8oTGnvQwqzdxAfrJxWKnHljIcwl1SusKVQAz8WpUuQuBs K2Wdx9VM8eribl/C


END CERTIFICATE-----
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The certificate is issued by Digital Reflection.

  • Digital Reflection Certificate Authority

You can check in "Windows Control Panel > Programs" for recently installed programs to see if any suspicious software shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • click the Installed column to sort by this heading
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Would usertesting from usertesting.com qualify as suspicious. my computer is running windows 10

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What do you mean with usertesting ?

Is that something that appears in the Windows Control Panel ?

That could very well be possible if you do not remember that you installed this software yourself.

You can do a Google search for software that you aren't sure of to see what it is about.