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How do I get rid of unwanted music playing on my computer that was downloaded through Foxfire browser?

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  • Last reply by drew77

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While browsing using Foxfire, I somehow ended up with a file/program(?) that constantly plays music in the background. It is driving me crazy. I have used malware and anti-virus programs but none can detect it. Does anyone know how to fix this problem, where it resides? It plays over any other music I want to play and it plays constantly. Any help would be appreciated. I have tried everything I can thing of, but my computer skills are what I'd call "Knows enough to be dangerous".

While browsing using Foxfire, I somehow ended up with a file/program(?) that constantly plays music in the background. It is driving me crazy. I have used malware and anti-virus programs but none can detect it. Does anyone know how to fix this problem, where it resides? It plays over any other music I want to play and it plays constantly. Any help would be appreciated. I have tried everything I can thing of, but my computer skills are what I'd call "Knows enough to be dangerous".

Chosen solution

Hi drew77, usually if sound is coming from any Firefox tab, that tab will have a little speaker icon on it. Can you find that tab?

Last year, some users discovered a glitch with the new tab page where, when a "thumbnail" wasn't generated correctly, Firefox would fetch the page invisibly in the background again and sound might play. In Firefox 41 and later any sound should be muted but things don't always go according to plan. If you discover this problem occurs only when you call up a new tab page, let me know and I can suggest how to clear that.


Meanwhile, in case you picked up one or more bad add-ons: Here's my suggested procedure for tracking down and cleaning up bad add-ons and other hijackers. I know it seems long, but it's really not that bad.

(1) Open the Windows Control Panel, Uninstall a Program.

After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding or random names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional; the troublemaker might not be obvious from its name.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

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Chosen Solution

Hi drew77, usually if sound is coming from any Firefox tab, that tab will have a little speaker icon on it. Can you find that tab?

Last year, some users discovered a glitch with the new tab page where, when a "thumbnail" wasn't generated correctly, Firefox would fetch the page invisibly in the background again and sound might play. In Firefox 41 and later any sound should be muted but things don't always go according to plan. If you discover this problem occurs only when you call up a new tab page, let me know and I can suggest how to clear that.


Meanwhile, in case you picked up one or more bad add-ons: Here's my suggested procedure for tracking down and cleaning up bad add-ons and other hijackers. I know it seems long, but it's really not that bad.

(1) Open the Windows Control Panel, Uninstall a Program.

After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding or random names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional; the troublemaker might not be obvious from its name.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

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You are a genius! I did have a Nikon tab that I keep referring to in order to learn how to use a camera I bought and it did have a speaker icon on it. Clicked on the speaker icon and the sound is now gone - what a relief. Like I said I " know enough to be dangerous" with computers and the little speaker icon never occurred to me that was the source/problem. Thank you so much for taking the time to solve this. I hope the hair on my grows back soon.