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i allowed an update that appeared which I have done before and now none of my bookmark accounts can be accessed.I have done this before and have not had a probl

lcwatson55
lcwatson55
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i get not secure site. I need to go back to the oklder version where i had no problem or figure out why i cant access any of my sites. They include my banking acccount and e-mail which are important. Also I pay bills on my computer and these accounts can't be accessed either.

i get not secure site. I need to go back to the oklder version where i had no problem or figure out why i cant access any of my sites. They include my banking acccount and e-mail which are important. Also I pay bills on my computer and these accounts can't be accessed either.

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

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the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!