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missing HTML

  • 4 replies
  • 8 have this problem
  • 2 views
  • Last reply by freedom23

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I refreshed Firefox, and now several sites (Netflix, Mozilla, others) have NO HTML. When I tried to load a new Adobe Reader, I got a message that the encryption was not secure.

How do I fix these issues?

I refreshed Firefox, and now several sites (Netflix, Mozilla, others) have NO HTML. When I tried to load a new Adobe Reader, I got a message that the encryption was not secure. How do I fix these issues?

All Replies (4)

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Click on the green Lock Button and go to "Protect deactivate" :D!

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I cannot see ANY "Green Lock Button" on my Firefox page -- or any lock or anything green.

Where is it?

Thanks.

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I also cannot access ANY video on Youtube, and I did install Java -- to no avail.

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OK, later, I found a green lock on the Netflix site, but there is no place to Protect Deactivate. The only two options are Netflix Secure Connection and "Permissions" which has no dropdown.