Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can Firefox have the right to disable an add on I've paid for?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

I use Kaspersky as total security system. After a 30-day trial, I subscribed and paid to use this system for a year. My question is the same: what gives Firefox the right to disable this add-on? If Mozilla Firefox wishes to reimburse me, they should let me know.

I use Kaspersky as total security system. After a 30-day trial, I subscribed and paid to use this system for a year. My question is the same: what gives Firefox the right to disable this add-on? If Mozilla Firefox wishes to reimburse me, they should let me know.

All Replies (2)

more options

If you have a kapersky add-on that has been disable, please contact Kapersky, as they should have an updated version for you to install. Note that the add-on is NOT actually doing anything to protect your computer, and the actual anti-virus part of kapersky is still running, regardless of what browser you are using.

more options