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Why can't I add a sub-folder to my Inbox?

  • 4 replies
  • 3 have this problem
  • 2 views
  • Last reply by FredMcD

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I can't I add a sub-folder to my Inbox.

I can't I add a sub-folder to my Inbox.

All Replies (4)

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Is this a webmail inbox? Are you using an add-on?

Firefox itself is just a browser, you need an email client or web interface to have mail inboxes.

Modified by Phoxuponyou

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Is this a webmail inbox? - YES

Are you using an add-on? - NO

You need an email client or web interface to have mail inboxes. - MOZILLA THUNDERBIRD

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Is this a webmail inbox? - YES

Are you using an add-on? - NO

You need an email client or web interface to have mail inboxes. - GMAIL

Sorry that the reply was not correct.

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That is an issue with your e-mail provider. I don't think you can have a sub-folder in the inbox. However, the inbox is itself a sub-folder. Go up one level from the inbox, and create the sub-folder there.