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Error message Cannot find mozilla run time

  • 1 reply
  • 8 have this problem
  • 2 views
  • Last reply by philipp

gwojcik
gwojcik
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When trying to access Firefox on my PC get message Cannot Find Mozilla Run Time. OS Windows XP

When trying to access Firefox on my PC get message Cannot Find Mozilla Run Time. OS Windows XP

All Replies (1)

philipp
philipp
  • Moderator
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hello gwojcik, can you test if the problem is still there after a clean reinstall:

  • download the full firefox setup file from getfirefox.com
  • uninstall firefox on the machine
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files\Mozilla Firefox\
  • reinstall firefox