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Mozilla homepage says I am "using an old version" but I thought it was supposed to update me automatically

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  • Last reply by GreenGreat

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I can't explain more than that. I am having problems seeing one website. They say it is because it is Firefox, but my husband's Firefox sees the website OK. So I wondered if I had missed an update. Then I see the message above. I thought I was being updated automatically, there was a "new design" last year, how come this now is "an old version"? I get what looks like update pages coming through quite often.

I can't explain more than that. I am having problems seeing one website. They say it is because it is Firefox, but my husband's Firefox sees the website OK. So I wondered if I had missed an update. Then I see the message above. I thought I was being updated automatically, there was a "new design" last year, how come this now is "an old version"? I get what looks like update pages coming through quite often.

Chosen solution

Updates won't mess with your tabs, the update will happen automatically in the background and next time you open Firefox it will be the new version. You probably won't even notice :)

Updates are released every 6 weeks, and most of the time only change things in the background, fixing bugs, improving performance, adding new web features. Every once in a while there is a bigger update, like the one about 6 months ago that redesigned Firefox's look. Those are fairly rare (it was the first redesign since 2011)

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Update your Firefox Its really an old version Newer version is 36.0b1 and yours is 34.0. Try manually update by downloading the update from :Menu->? Button at the end/About Firefox" It will update if still not updating try download the latest version from Mozilla Homepage.

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Thank you for your assistance. Why is it please that I am not being automatically updated?

if I download another version, will it upset my tabs?

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Newest Release version is Firefox 35.0 and not the 36.0b1 claimed above which is a Beta build. Www.mozilla.org/firefox/all

Cannot check the calendar at moment but i recall it says automatic updates are disabled at moment until Friday, however manually checking for updates in Help should work.

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OK thanks. I won't mess until Friday as that would explain why no current updates and something may happen.

No answer we tabs, so I take it there won't be a problem? Or someone would have warned me?

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Chosen Solution

Updates won't mess with your tabs, the update will happen automatically in the background and next time you open Firefox it will be the new version. You probably won't even notice :)

Updates are released every 6 weeks, and most of the time only change things in the background, fixing bugs, improving performance, adding new web features. Every once in a while there is a bigger update, like the one about 6 months ago that redesigned Firefox's look. Those are fairly rare (it was the first redesign since 2011)

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Thank you. I think that covers the ground.

The answer to the background problem of not being able to see a company website on my Firefox when other people could turned out to be "cookies". I had logged on earlier clearly just at the moment when their fault landed a rubbish cookie on me, and until that was cleared, it wasn't going to work properly. The cure turned out to be "husband" ... who guessed about the cookies. There really is no substitute for them. Husbands, I mean, not cookies.

Thanks again all for your help.

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PS I think it's a bit unfair to mark one reply as "chosen solution" when it's really a series of information bits. But I guess that is how it works!