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can't download from shockwave.com

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by webcruiser

webcruiser
webcruiser
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I've been downloading games from shockwave.com for several days. Yesterday (12/5) I suddenly got the following error message when I clicked the download button for a game. It's not the largest file I've downloaded, and I had no trouble downloading it when I went through Internet Explorer browser. So far, I can still download files from other websites such as Amazon, but not from shockwave. I shutdown and rebooted my PC, cleared my Downloads folder, and cleared my History, but no change. Can anybody help? Thanks.

Request Entity Too Large The requested resource /services/download.jsp does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

I've been downloading games from shockwave.com for several days. Yesterday (12/5) I suddenly got the following error message when I clicked the download button for a game. It's not the largest file I've downloaded, and I had no trouble downloading it when I went through Internet Explorer browser. So far, I can still download files from other websites such as Amazon, but not from shockwave. I shutdown and rebooted my PC, cleared my Downloads folder, and cleared my History, but no change. Can anybody help? Thanks. Request Entity Too Large The requested resource /services/download.jsp does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Chosen solution

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
webcruiser
webcruiser Question owner
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I verified that cookies are allowed from shockwave.com, cleared my cache, and removed all the shockwave cookies on my PC. i then tried to download again, and the download commenced with no problems at all. Thank you!