Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need version 32, since ver 33 does NOT work Win7 Pro SP1

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by philipp

kenjnott
kenjnott
more options

Ver 33.0.2 pull down menus do not work correctly. The pull down window goes invisible and you just have to know where to click on to get what you need. Affects all web sites I have visited today. I really need to get back to ver 32 since this is a work computer and I need it to function. I would hate to have to resort to using Windows IE. Thanks.

Ver 33.0.2 pull down menus do not work correctly. The pull down window goes invisible and you just have to know where to click on to get what you need. Affects all web sites I have visited today. I really need to get back to ver 32 since this is a work computer and I need it to function. I would hate to have to resort to using Windows IE. Thanks.

Chosen solution

hello kenjnott, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello kenjnott, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).