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I can't attach files using Gmail on FF, works fine on IE?

  • 6 replies
  • 11 have this problem
  • 21 views
  • Last reply by cor-el

ExStrider
ExStrider
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Browser was fine yesterday but for whatever reason I can't send attachments using Gmail. I click the attachment icon and nothing happens. No error message, no files selection, nothing. Here's what I've done so far:

about:config -> network.http.spdy.enabled -> set them all to false Deleted Cookies, History, and Cache Reset Firefox Updated Adobe Flash Updated Firefox v31.0 Uninstalled and reinstalled Firefox Opened Firefox with no Add Ons

I did all this, in no particular order and either restarted the browser or my computer and nothing's worked so far. Does anyone have an answer to this? I prefer Firefox as my default browser but this is really inconvenient as far as my work goes. Please help.

Browser was fine yesterday but for whatever reason I can't send attachments using Gmail. I click the attachment icon and nothing happens. No error message, no files selection, nothing. Here's what I've done so far: about:config -> network.http.spdy.enabled -> set them all to false Deleted Cookies, History, and Cache Reset Firefox Updated Adobe Flash Updated Firefox v31.0 Uninstalled and reinstalled Firefox Opened Firefox with no Add Ons I did all this, in no particular order and either restarted the browser or my computer and nothing's worked so far. Does anyone have an answer to this? I prefer Firefox as my default browser but this is really inconvenient as far as my work goes. Please help.

Chosen solution

Hi Ex - I noticed you'd had the same problem as me, and that yours too was magically fixed today - leading me to believe it was something Mozilla tweaked today.

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All Replies (6)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Yours is one of 3 posts in the last 10 minutes on this issue. It could be the site. I'll take a look.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Could you check your pop-up setting for google.com? Here's how:

While you have the compose window on the screen, click the padlock in the address bar.

  • If the pop-up permission is listed there as Block, try changing it to Allow.
  • If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.

Then try the paper clip again. Success?

Unfortunately, that is "Google-wide" and not limited to mail, so... other pop-ups are possible that you've never noticed before.

ExStrider
ExStrider Question owner
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Thank you so much for your help jscher2000! It seems the issue was resolved on it's own. Don't know if it was a google or firefox issue but I can attach files again today. I'll keep your suggestion in mind should this occur in the future. Thanks again for the replies. :)

NynjaSquirrel
NynjaSquirrel
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Chosen Solution

Hi Ex - I noticed you'd had the same problem as me, and that yours too was magically fixed today - leading me to believe it was something Mozilla tweaked today.

NynjaSquirrel
NynjaSquirrel
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got posted twice... /sigh

Modified by NynjaSquirrel

cor-el
cor-el
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Google has fixed this issue on their side, so you should no longer experience this.