Fórum da Comunidade de Firefox para o Android

Hello! I've recently been having some issues getting videos to play in the background from Firefox's audio notification media player feature. I very frequently use YouTube in the Firefox browser so that I can then exit the browser and still play the audio of a video via the media player, but last night that media player stopped working for me. When I close the Firefox app, I still get the notification as usual, but tapping the "play" button achieves absolutely nothing. I've tried to search the issue and test some fixes myself, but nothing has worked so far. The fixes I've tried include:

• Activated "Allow video and audio" in the Firefox Autoplay setting
• Made sure autoplay was allowed in the YouTube browser tab
• Tried to play the audio while connected to wi-fi and while on data
• Checked for updates to my phone, YouTube, and Firefox (I am up to date)
• Deployed the old "turn it off and turn it back on again" fix, both in Firefox (closing all tabs and re-opening), and for my phone (shut it down and restarted it).

None of the settings for the media player or general notifications for Firefox seem to govern this issue, so I'm bringing it here. Thank you for taking the time to read through all of this. Please let me know if you have any suggestions for me! (I've included a photo of the notification bar for extra reference)

I'm an experienced Firefox user who has already tried multiple troubleshooting steps. I need concrete support for this specific problem.

PROBLEM SUMMARY: I have ~1,625 bookmarks on my Android tablet (Device D). These bookmarks are NOT syncing to my other devices (Windows 11 + 2x Android). All other devices remain empty – no bookmarks available.

DEVICE SETUP: - Device A: Huawei Notebook, Windows 11, Firefox (new profile "CleanSync") - Device B: Android 12 phone, Firefox - Device C: Android 11 phone, Firefox - Device D: Samsung Tablet SM-X200, Android 14, Firefox (SOURCE of bookmarks!)

SYNC ACCOUNT: - Email: deviation@nickname.berlin.de (Newly created, old accounts deleted) - All 4 devices signed in + Sync enabled - Sync settings: "Bookmarks" CHECKED ✓ on all

WHAT I'VE TRIED: 1. Cleared Firefox cache on all devices (A/B/C/D) 2. Cleared Firefox data on Android B/C 3. Deleted old Sync accounts server-side (via accounts.firefox.com) 4. Created new account + added devices sequentially 5. WAITED: 2+ hours → No change

SYMPTOM: - Device D: 1,625 bookmarks LOCAL ✓ - Device A/B/C: 0 bookmarks (completely empty) ✗ - Sync status A/B/C: Shows "Sync enabled" + last sync X min ago - → But bookmarks NOT arriving

SUSPECTED CAUSE: Bookmarks from Device D not uploading to Mozilla server → other devices can't sync

LOGS AVAILABLE: - Device A: `about:sync-log` (can provide screenshots) - All devices: Sync settings screenshots

TWO QUESTIONS: 1. Diagnosis: What can I test to debug why bookmarks from Android D are not syncing? (Please NO FAQ links – I need individual instructions for this specific problem.)

2. Fallback option: Is there a way to backup/export the 1,625 bookmarks from Android D WITHOUT Sync (file, SQL export, cloud backup)? I could then manually import to other devices.

Thanx so much in advance! 🙏

Swann