Fórum da Comunidade de Firefox

I read the FAQ about this feature. I read this about whether the stories are personalized to me:

... When personalization does occur, recommendations rely on a process of story sorting and filtering that happens locally in your personal copy of Firefox.

But there is no place that tells me how to turn this off if I don't want the stories personalized to me, and I do not want them personalized. The algorithms make assumptions about what I want to read and learn. But I want to be free to encounter and learn things that I might not otherwise come across.

How can I avoid being pigeonholed and limited in this way?

Hallo, ich finde auf deutsche keine Support-Seite um eine Frage zu stellen. Auf meinem alten WIN10 Pc lässt sich Firefox nicht mehr starten. Ich öffne es aus der Taskleiste oder von der Verknüpfung auf dem Desktop. Es tut sich aber nichts. Ausführen als Admin hilft auch nicht Ich hab dann über den Taskmanager geschaut ob das Programm im Hintergrund läuft. Dort wird es auch nicht angezeigt. Ich hab dann Firefox gelöscht und neu installiert. Aber das hilft nichts. Ich habe keine Ahnung was ich sonst machen kann. Über Google findet man dazu absolut nichts. Alles hat funktioniert aber von einem auf den anderen Tag ging nichts mehr. An meinem Anitvirus-Programm kann es NICHT liegen. Auch mit deaktiviertem Antivirus-Programm startet Firefox nixht mehr. Bitte um technischen Support. Danke

Hello, I can't find a support page in German to ask a question. Firefox won't start on my old Windows 10 PC anymore. I try opening it from the taskbar or the shortcut on the desktop. But nothing happens. Running as administrator doesn't help either. I checked the Task Manager to see if the program was running in the background. It's not showing up there either. I then deleted Firefox and reinstalled it. But that didn't help. I have no idea what else I can do. I can't find anything about this on Google. Everything was working fine, but then suddenly it stopped working. It can't be my antivirus program. Even with the antivirus program disabled, Firefox still won't start. Please provide technical support. Thank you.

I am experiencing an issue with the shortcuts (Top Sites) on the New Tab page. Despite disabling the relevant options, unwanted websites are automatically appearing based on my browsing history.

I need to manually control and add all shortcuts myself, and I do not want Firefox to automatically suggest them.

I have set the following preferences to false and the issue persists:

   browser.newtabpage.activity-stream.feeds.topsites

   browser.newtabpage.activity-stream.feeds.section.topstories

   browser.newtabpage.activity-stream.feeds.section.highlights

   browser.newtabpage.activity-stream.showSponsored

   browser.newtabpage.activity-stream.showSponsoredTopSites

I also tried setting the maximum number of Top Sites to 0 using:

   browser.newtabpage.activity-stream.feeds.topsites.limit (Assuming this is the correct preference for the limit, as the one you listed was repeated)

Could you please advise on what other preference might be causing the automatic generation of these shortcuts?"

i have been using this email address anser.sultan1976@hotmail.com and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked (ansersultan@hotmail.com) is it possible to change the email address to anser.sultan1976@hotmail.com so i can continue using that email anser.sultan1976@hotmail.com

thanks

Hallo mein firefox hatte pobleme weshalb ich es neu installiren musste seidem werden mir nicht mehr die passworter und lesezeichen angezeigt ich wollte fragen ob sie mir dabei helfen können.

I can not go to Spectrum, VRBO, my credit union and other web sites and fill I out any forms since the last update. What can I do? It's bad enough that I had to start using Chrome to get anything done

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to correspond to the date the access problem started per screenshot #2. Passwords are available on my IOS Phone as normal.

What should I do to restore PW access?

Thanks, Craig Lamison

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

I use ccleaner to run regular cleans on my computer. Noticed after running it today that my history wasn't deleted. I tried manual delete to see if it was a ccleaner but and still no deletion. I turned of history sync in my profile, also checked that permanent incognito mode is not turned on.

Last resort I uninstalled and re-installed (twice, once using REVO) yet all of my history is still there.

Any thoughts?

My browser, OS and drivers are fully updated.

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was able to import an extension, but I deleted it as that isn't my focus. I've checked the HTML file and it does have content (viewed in NotePad). I've looked in all the Bookmark options, but nothing imported there. I paused my NordVPN, no change. I've rebooted my desktop nothing changed. I'm running the latest updated version of Win 11.

Please advise.

Your not on my apps default list. I was told to uninstall Firefox, and reboot and re-install, I had premium adblock, now I don't, and Firefox still on the default browser list? Whatup? How can You help Me?

FIx the update so I can get to the controls of the AdBlock extension. No list appears when either right or left clicking the "puzzle piece". Default is to temp block many website functions after restart so having the control disappear and in a place it cannot be found means I will need to abandon FIreFox as my main browser. Very sad that this last update has killed that functionality.

When trying to download statements from my TSC webpage, I cannot find the download button that is usually displayed in the upper, right-hand corner. When I use "downloads" from the dropdown menu, nothing appears in the download box that pops up.

After updating to 145.0.1, on Nov. 20, 2025, I can no longer open my gmail. It was fine before the update. I've cleared the cache, browsing history and then disabled all extensions. Nothing helps, but a slash in the address field says 'not secure'. Ive tried my usual shortcut https://mail.google.com/mail/u/0/#inbox and also https://gmail.com. Neither works. How can I revert to the previous version to see if that works.

Hello, I want to get rid of the list of "recent bookmarks" - I don't want other users of my computer to see them. I've already set Firefox not to record history. Online search provided no useful information. My Firefox is always thelatest version. Hope you can help! - Raymond