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Firefox crashes

  • 9 respostas
  • 12 têm este problema
  • 7 visualizações
  • Última resposta por cor-el

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It recently happens every time I use Firefox (not at the startup but sometime after): suddenly, everything freezes than the browser crashes.

It recently happens every time I use Firefox (not at the startup but sometime after): suddenly, everything freezes than the browser crashes.

Todas as respostas (9)

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Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again .

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Hello sensei_Omar, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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The 5 most recent Report IDs: bp-04c758da-17d8-4fe9-a174-8900b2140404 bp-85eb49c1-2f72-45db-8d82-118c82140331 bp-3266dce8-bd92-48f0-9377-6db6f2140331 bp-9a9d3d10-7154-4555-8b4a-60d882140331 bp-31c585b2-7138-4eee-969d-621012140331

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Have you read the article that i suggested you ?

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It could be an out-of-memory issue.

How much memory is Firefox using?

Are there any (HTML5) media files playing?

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Yes Debapriyo. I've read this article. I have an outdated VLC plugin and I can't update it without updating the whole OS because I am using Ubuntu 12.04 ; so I've disabled it.. I should wait & see if the problem is resolved. May I use another plugin replacing VLC?

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Cor-el, I don't know how much memory Firefox is using but there aren't HTML media files playing while it crashes.

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you can try starting firefox in compatibility mode - Windows XP (Service Pack 3)", might work.

Modificado por vacezmaj a

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The OP is on Linux like posted above, so that isn't possible.

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:28.0) Gecko/20100101 Firefox/28.0