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YouTube videos get stuck


When I am playing videos on YouTube, almost all the time the video gets stuck a certain scene, while the audio continues playing. Then after a few seconds the video also starts playing, but this happens again on the same video a few seconds later

Additional System Details

Sites Affected


Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • npsitesafety
  • Adobe Shockwave for Director Netscape plug-in, version
  • Adobe Shockwave for Director Netscape plug-in, version
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • iTunes Detector Plug-in


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

mm2012 1 solutions 19 answers

Firefox users with Flash 11.3 and RealPlayer installed have reported that Flash videos or games on sites like Facebook or YouTube may appear, black, white or grey and never play. This can be fixed by updating to the latest version of RealPlayer. Table of Contents

   Solution 1: If you have RealPlayer installed - update it
   Solution 2: Downgrade Flash


Question owner

I have the latest version of flash.

Crissy84 0 solutions 1 answers

You might also want to try running a scan for malware. I was having the same issue and couldn't figure out why, but once I ran the scan, I had a lot of malware and deleted it from my computer and ever since then my flash players have been running near to perfectly.

If you do not have a malware program here is a site that could be helpful. You can download a free version of MalwareBytes that is always good.


Hopefully this helps!