Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I am trying to access a website with everyday videos, but there is no image playback, only sound.

  • 3 respostas
  • 1 tem este problema
  • 78 visualizações
  • Última resposta por cor-el
  • Resolvido

When i am trying to access the web page, everything goes smooth, but when I get to the video playback, it doesn't show any image, you can only hear the sound playback of the video. I accessed this web site with other web browsers, and it worked just fine, with both image and audio playback. From the same web site, sometimes videos work, but that is very rare, and I don't know what determines this kind of behavior.

When i am trying to access the web page, everything goes smooth, but when I get to the video playback, it doesn't show any image, you can only hear the sound playback of the video. I accessed this web site with other web browsers, and it worked just fine, with both image and audio playback. From the same web site, sometimes videos work, but that is very rare, and I don't know what determines this kind of behavior.

Solução escolhida

Try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window:

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.

I updated Shockwave Flash and Flash Plug-in to the latest version, and it still doesn't work. What else can I try?

Solução escolhida

Try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window: