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Add-on updater is stuck trying to update Xmarks from 3.7.8 to 3.8.6 and I can't get past this to start Firefox.

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  • Última resposta por silkphoenix
  • Resolvido

baw
baw

Running Firefox 3.6.9 with Xmarks installed. When I launch Firefox the "Add-on updater" starts trying to update Xmarks from 3.7.8 to 3.8.6. I can't complete, skip or cancel this update - the updater just hangs - and I can't get past it to open Firefox.

Running Firefox 3.6.9 with Xmarks installed. When I launch Firefox the "Add-on updater" starts trying to update Xmarks from 3.7.8 to 3.8.6. I can't complete, skip or cancel this update - the updater just hangs - and I can't get past it to open Firefox.

Solução escolhida

Can you open Firefox in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

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the-edmeister
the-edmeister

Solução escolhida

Can you open Firefox in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

baw
baw Proprietário da pergunta

Yes. Thanks (I didn't know about SafeMode). Should I tick the option to disable the add-on?

the-edmeister
the-edmeister

Yes, if the new version of Xmarks is causing Firefox not to launch correctly disable it.

baw
baw Proprietário da pergunta

Thanks for your help. Hopefully Xmarks developers will find and fix this in the next update.

silkphoenix
silkphoenix

baw,

The latest version of Xmarks is 3.8.7 and it works with Firefox 3.6.9. You might want to completely uninstall your Xmarks and reinstall it again.