Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais
Abrir

I am trying to transfer Mozilla Thunderbird on New Computer

kwilburn001

Dell Desktop - Windows 10 to Lenovo Laptop Windows 11 I followed the Alternative Manual Transfer between Windows 10/11 Roaming Profile and Local Profile Now on Lenova - Mozilla will not open - Profile Missing - Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I do not know how to uninstall it or how to start over.

Dell Desktop - Windows 10 to Lenovo Laptop Windows 11 I followed the Alternative Manual Transfer between Windows 10/11 Roaming Profile and Local Profile Now on Lenova - Mozilla will not open - Profile Missing - Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I do not know how to uninstall it or how to start over.

Todas as respostas (1)

Here is basic info: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Thunderbird produces that message when the named profile is not where it is expected. be sure to copy the appdata\roaming\thundebird from old computer when thunderbird is not running and to paste the copied thunderbird folder overlaying the existing appdata\roaming\thunderbird folder after installing thunderbird on new computer. Moving appdata\local is not needed.

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.