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Firefox Android has repeatedly signed me out from my mozilla account

Denys replied
mehdimousaeian

Hi, I'm using mozilla Firefox both on my desktop pc and android device and I'm using your sync feature but sometimes, I mean it's so close to be regular, my Firefox android prompts me to sign in again. Is there any problem with my account? Thanks for your help

Hi, I'm using mozilla Firefox both on my desktop pc and android device and I'm using your sync feature but sometimes, I mean it's so close to be regular, my Firefox android prompts me to sign in again. Is there any problem with my account? Thanks for your help

Todas as respostas (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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