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I followed the the instructions to sign in, and I get all these confusing & unending instructions that take me nowhere?

George Kitsoukakis replied
surfzuma750

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was the original Microsoft approach for new users.

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was the original Microsoft approach for new users.

Todas as respostas (1)

Hello surfzuma750,

To help you best, we need to clarify what exactly you are trying to do.

Are you trying to install Firefox on your computer, or are you trying to log into a Mozilla Account?

Where are you seeing these instructions?

What is the text or error message where you get stuck?

If you just want to browse the web, you do not need to sign in.

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