Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Emails lost on my [edited] @bigpond.com after recent update Australia

  • 1 resposta
  • 0 têm este problema
  • 157 visualizações
  • Última resposta por Matt
  • Open

pranask
pranask

I use Thunderbird as my email client for my HP Laptop,for a number of email addresses. Working well. Curiously after an update to my to my password in my Telstra BigPond Australia email address- [edited] @bigpond.com & coincidently within a day of the December 10, 2025 Thunderbird update- All my emails disappeared. OTHER emails remained untouched. My email account address line appears. The Inbox, Sent, Deleted labels appear, but empty. Please help. Could it be a 'profile" issue. The server settings appear correct when using Google mail on my phone. My email [edited[ @bigpond works on my Android A55 mobile. Your assistance would be greatly appreciated. Kind regards A backup email address is itrainielts.com. Pranas Kriauza phone [edited phone# and address details from public support forum]

I use Thunderbird as my email client for my HP Laptop,for a number of email addresses. Working well. Curiously after an update to my to my password in my Telstra BigPond Australia email address- [edited] @bigpond.com & coincidently within a day of the December 10, 2025 Thunderbird update- All my emails disappeared. OTHER emails remained untouched. My email account address line appears. The Inbox, Sent, Deleted labels appear, but empty. Please help. Could it be a 'profile" issue. The server settings appear correct when using Google mail on my phone. My email [edited[ @bigpond works on my Android A55 mobile. Your assistance would be greatly appreciated. Kind regards A backup email address is itrainielts.com. Pranas Kriauza phone [edited phone# and address details from public support forum]

Modificado por James a

Todas as respostas (1)

Matt
Matt
  • Top 25 Contributor

Have you been notified by telstra, probably with an email, that they are changing the servers used for all of the old bigpond email as they have finally dropped the ax on bigpond completely. I guess it was to easy too lampoon bigplod

However I think you will find you need to change the server names used in account settings to new ones. See https://www.telstra.com.au/support/email/imap-pop-smtp-mail-server-settings

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.