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Thunderbird will not load after Windows update

  • 4 respostas
  • 1 tem este problema
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  • Última resposta por Ed
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gregg.roszkowski
gregg.roszkowski

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success.

It says: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I've rebooted the PC, shut down the PC, ended the task and still nothing. It seem that Thunderbird didn't shut down correctly and the system still thinks that it's open and running. Anyone know how I can fix this issue?

Thanks,

Gregg

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success. It says: ''Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.'' I've rebooted the PC, shut down the PC, ended the task and still nothing. It seem that Thunderbird didn't shut down correctly and the system still thinks that it's open and running. Anyone know how I can fix this issue? Thanks, Gregg

Todas as respostas (4)

Ed
Ed
  • Top 25 Contributor
  • Moderator

See https://support.mozilla.org/en-US/questions/1405955 about the parent.lock file.

gregg.roszkowski
gregg.roszkowski Proprietário da pergunta

Thank you. That worked.

Mike Tatalovich
Mike Tatalovich

I am having this issue as well. There is no parent.Lock file to delete! The last time I opened the application was likely 2 weeks or more ago. I think a Windows 11 update was installed, but I'm not sure.

Ed
Ed
  • Top 25 Contributor
  • Moderator

Mike Tatalovich said
I am having this issue as well. There is no parent.Lock file to delete! The last time I opened the application was likely 2 weeks or more ago. I think a Windows 11 update was installed, but I'm not sure.

It would be best to make a new post so more eyes get on it.

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