Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais
Esta discussão foi fechada e arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.
Trancado Arquivadas

Why do I have to provide so much personal information when making a donation to Mozilla?

Firefox Undefined
Denys replied
Shaun Rawlings
Shaun Rawlings

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it! Thanks, Shaun.

Todas as respostas (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi Shaun,

Thank you very much for your support! Could you please submit this question here? Our Mozilla Foundation team will be happy to help :)

As the question is off-topic for this forum, I'll go ahead and lock the thread. But please feel free to ask questions about Mozilla products here, and raise any donation concerns using the Mozilla Foundation Donor Help form!