re :Removing it like ThundaMike wrote really removed all the TWC Password and Information. That is precisely what you did. So it's expected to be removed. Not sure why you did that. I understand you were asked to upate the password by Spectrum. To do that you would logon to the spectrum webmail account via a browser and update the old to a new password. This is the next stage you should have done - I'm adding it here because if you ever need to do it again then you have information. In Thunderbird you would update the stored password * Settings >Privacy & Security * click on 'Saved Passwords * Click on 'Show Passwords' * You may then get a 'Windows Security' pop up asking for password. * When you start computer, you get asked to logon to a User Account - that is the password you need to enter. Then you see stored passwords. You will have two line - one is for incoming and the other is smtp outgoing. * Right click on each line in turn and select 'Edit Password' * completely clear everything and carefully type in the new password you created in the webmail acocunt * When both lines have been done -click on 'Close' * Exit and restart Thunderbird. ''re :I have to add the Password every time I open Thunderbird because I removed the Password'' You will get a pop to ask for password to the mail account if there is no saved password. When you see the pop up asking for the mail account password did you do the three steps: # Enter Password (there is only one password you can use - the one you set up in Sprectrum webmail account) # select the checkbox 'Remember Password' # click on 'OK'