Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais
Esta discussão foi fechada e arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.
Resolvido Trancado Arquivadas

Shortcuts

Firefox Painel
Kiki replied
Stockdalecarina1
Stockdalecarina1

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Todas as respostas (7)

Kiki
Kiki
  • Locale Leader
  • Administrator
  • Moderator
  • Top 10 Contributor
Mozilla Staff

Hi Stockdalecarina1,

Our team is currently investigating this issue. It's currently ranked as P1, so I'm hopeful we can get an update soon. Please, hang in there!

Kiki
Kiki
  • Locale Leader
  • Administrator
  • Moderator
  • Top 10 Contributor
Mozilla Staff

Solução escolhida

Hi Stockdalecarina1,

This issue should've been fixed by now. Can you confirm if it's fixed from your end?

zitrone1337
zitrone1337

I am not OP, but for me the problem still consists.

Kiki
Kiki
  • Locale Leader
  • Administrator
  • Moderator
  • Top 10 Contributor
Mozilla Staff

Hi Zitrone,

Can you please let us know your Firefox and OS version?

M Willey
M Willey

I'm having this issue on version 144.0.2 - very annoying.

polikatena
polikatena

I have the same issue since some days ago, version 147.0.1 with Windows 10

Kiki
Kiki
  • Locale Leader
  • Administrator
  • Moderator
  • Top 10 Contributor
Mozilla Staff

Hi @polikatena please open a new question instead. This was a question about Firefox 143.0.4. I'm locking the thread to avoid additional question in this thread.