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Messages are not visable in normal mode on local folders or main email. however they are visable in troubleshooting mode

  • 7 respostas
  • 1 tem este problema
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  • Última resposta por Mapenzi

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I just don't know how to fix this problem. I can access my emails on my phone so any help in fixing this will be much appreciated

I just don't know how to fix this problem. I can access my emails on my phone so any help in fixing this will be much appreciated

Todas as respostas (7)

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what happens if you click the reset options in the troubleshooting startup and restart?

Útil?

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Makes no difference unfortunately

Útil?

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Try disabling hardware acceleration in Settings/General, then restart TB. Any difference?

Útil?

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Unfortunately no change, thanks for your assistance.

Útil?

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This article explains safe/troubleshoot mode:

https://kb.mozillazine.org/Safe_Mode

Since you have already ruled out a broken layout or hardware acceleration, the next most likely cause is an incompatible theme or add-on (extensions). Disable add-ons if you have any, and apply the default system theme.

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Not sure what to do next I have tried everything I have been advised to try. What I must make sure of I do not loose any emails .

Best advice to safe guard my emails please.

Útil?

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rpb1 said

Not sure what to do next I have tried everything I have been advised to try.

Do you use the "Quick filter" toolbar? Theoretically the culprit could also be a userChrome.css or a userContent.css file in the profile folder

rpb1 said

Best advice to safe guard my emails please.

</blockquote> Regular profile backups.

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