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keeps asking me to unlock Firefox

This is annoying, and I suspect may be interfering with my sending of email from my Shaw.ca account (though not from Gmail). Can you please help? Thanks

This is annoying, and I suspect may be interfering with my sending of email from my Shaw.ca account (though not from Gmail). Can you please help? Thanks

Todas as respostas (1)

Hi Maxine, is this when you are signing in on the Shaw website in Firefox for Android? You get a popup asking for your device PIN, either once or over and over?

I had a problem trying to view my passwords this morning, where that screen got stuck in a loop asking for my device PIN. I had to restart my phone to recover. But I'm running the "Nightly" alpha test version of Firefox for Android, so hopefully that issue doesn't affect the main release.