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Unable to access a single domain in Firefox from a single device

  • 4 respostas
  • 2 têm este problema
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  • Última resposta por markbullen1
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privac23
privac23

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same configurations, as well as my Mac computer using Firefox. I am able use Safari on the iPad to access the domain Canada.ca. No other domains I have visited have an issue. The page immediately returns “The Network Connection Was Lost” Try Again page. only when using Firefox only on my iPad. I have tried using different DNS settings, weakening/increasing privacy settings all to no avail.

This seems very random and strange to me

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same configurations, as well as my Mac computer using Firefox. I am able use Safari on the iPad to access the domain Canada.ca. No other domains I have visited have an issue. The page immediately returns “The Network Connection Was Lost” Try Again page. only when using Firefox only on my iPad. I have tried using different DNS settings, weakening/increasing privacy settings all to no avail. This seems very random and strange to me
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Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Are you using a strong WiFi connection?

markbullen1
markbullen1

I have the same problem with the Canada Revenue Agency website. I can access it with Firefox on my desktop and on my mobile phone and I can access it on my ipad with several other browsers but with Firefox I get the "Connection Lost" error. I have tried reinstalling Firefox but the problem persists.

https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services.html

Modificado por markbullen1 a

markbullen1
markbullen1

Nothing to do with the Wifi connection as the problem only happens on the ipad...and the wifi is strong anyway.

markbullen1
markbullen1

Still can’t access this website. When I try to Firefox freezes and I have to restart.