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We can only forward emails *certified* as attachments, not in normal mode (inline)

Giuseppe Russo replied
Giuseppe Russo

For a few days, on all our PCs, when I forward certified emails (PEC) the body of the email is empty! This only works if I forward "as attachment" otherwise the body of the email is empty without any attachment. It only happens with PEC (Certified Email) emails, while with "normal" emails everything is fine. >> In the menu bar Select Tools-Options-Composition-General option is set to Inline.

Has anything changed? Anyone have this problem? I've really tried them all!

thanks

For a few days, on all our PCs, when I forward certified emails (PEC) the body of the email is empty! This only works if I forward "as attachment" otherwise the body of the email is empty without any attachment. It only happens with PEC (Certified Email) emails, while with "normal" emails everything is fine. >> In the menu bar Select Tools-Options-Composition-General option is set to Inline. Has anything changed? Anyone have this problem? I've really tried them all! thanks

Todas as respostas (4)

What is a "PEC (Certified Email)"

Hi Matt, PEC stands for posta elettronica certificata which means “certified email”. A certified email (PEC email) is just like a traditional email, but with the difference that it guarantees legal certainty of the sender’s identity, of the date and time of sending and receiving the email, and of its content. This communication system is currently used in Italy, Switzerland, and Hong Kong.

the client should not do this when forwarding, and in any case this does not happen with "traditional" emails that I forward

This is probably the same S/MIME problem: https://support.mozilla.org/en-US/questions/1485668

We just have to wait for the update to be released.

AmpliDude said

This is probably the same S/MIME problem: https://support.mozilla.org/en-US/questions/1485668 We just have to wait for the update to be released.

AmpliDude said

This is probably the same S/MIME problem: https://support.mozilla.org/en-US/questions/1485668 We just have to wait for the update to be released.

AmpliDude thanks, that's exactly what I was trying to understand !