We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

LOST FOLDERS

ejduffy38
ejduffy38
more options

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information.

Need help ASAP to retrieve

Thanks

Ed Duffy [edited phone# and email from public community support forum]

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information. Need help ASAP to retrieve Thanks Ed Duffy [edited phone# and email from public community support forum]

Modificado por James a

Todas as respostas (2)

markwarner22
markwarner22
more options

How is saved folders a Firefox browser problem? What do you mean saved folder exactly?

Útil?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Ed, were they folders in your Firefox bookmarks? If you open the Bookmarks Sidebar (Ctrl+B) and expand the Bookmarks Menu, Bookmarks Toolbar, and Other Bookmarks, can you find them somewhere in the wrong place?

If you meant email folders, is the problem in the Thunderbird email program? There is a separate forum for Thunderbird: https://support.mozilla.org/questions/new/thunderbird/form

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.