Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

128.1.0 Nebula crash overnight every night.

  • 6 respostas
  • 2 têm este problema
  • Última resposta por Wayne Mery

more options

128.1.0 Nebula crash overnight every night.

128.1.0 Nebula crash overnight every night.

Todas as respostas (6)

more options

What are your crash IDs listed at Help > Troubleshooting Information?

Útil?

more options

In re: "What are your crash IDs" When I check it shows "No crash reports have been submitted." I am guessing this means nothing will show here unless you submit a crash report? If not, is there someplace to find the crash reports or submit crash reports after the fact? My instance of thunderbird is reliably (?) crashing every night. I login to my computer each morning to be greeted by the "Thunderbird has crashed" requester. I'm running 64 bit thunderbird portable on windows 11 if that matters.

So, I just restarted thunderbird after this mornings crash and went to get the version string and was greeted by a "updating now" message (it is now "128.2.0esr 64-bit"). So, it seems the version that was crashing for me has been updated to a new version. I guess I'll see if I have a crash message tomorrow. ¯\_(ツ)_/¯

Útil?

more options

Útil?

more options

Wayne Mery said

Please see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

Thunderbird cannot create the crash record due to an error (see attached) which says:


Thunderbird Crash Reporter

Thunderbird had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: Failed to move D:\tbportable-64bit\Data\profile\minidumps\2c7e1474-c831-45c7-8d3f-5ae576e7a336.dmp to C:\users\vern\AppData\Roaming\Thunderbird\Crash Reports\Pending\2c7e1474-c831-45c7-8d3f-5ae576e7a336.dmp


I noticed that in my "C:\Users\vern\AppData\Roaming\Thunderbird\Crash Reports" folder, I do not have a "pending" subfolder but instead have an "events" folder. I use thunderbird Portable. Could the lack of a "Crash" folder be the reason the crash reporter is unable to write the crash report?

Modificado por IlusionSYSOP a

Útil?

more options

I think your crash is likely to be https://bugzilla.mozilla.org/show_bug.cgi?id=1891962. This not yet a fix for it, nor a workaround.

The failure to submit the crash report is likely https://bugzilla.mozilla.org/show_bug.cgi?id=506009 - fixed in 130, not fixed in 128.

Útil?

more options

Wayne Mery said

What are your crash IDs listed at Help > Troubleshooting Information?

Jack?

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.