Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Reinstalled browser, lost all saved data

uzuvrem
uzuvrem

Hi, Firefox started crashing repeatedly today. I uninstalled it using CleanMyMac and reinstalled it again trusting that my saved account would recover all the saved data, bookmarks, logins, extensions etc. Well...all is lost. Is there a way to recover at least the bookmarks? Or should I prepare myself to say goodbye to years of research:/

Hi, Firefox started crashing repeatedly today. I uninstalled it using CleanMyMac and reinstalled it again trusting that my saved account would recover all the saved data, bookmarks, logins, extensions etc. Well...all is lost. Is there a way to recover at least the bookmarks? Or should I prepare myself to say goodbye to years of research:/

Todas as respostas (2)

Dropa
Dropa

If there was no sync data between devices there is nothing that can be restored here. If this was single install then this lost data isn't fault of Firefox or Firefox forum..

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Do you know whether CleanMyMac removes Time Machine backups of the folders you erased? If not, you might have some files in a Time Machine backup that you could restore. As a Windows person, I can only suggest doing some searches about that, since I don't have personal experience.