Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

My Mozilla Thunderbird Email will not open and keeps asking for my password then ignoring it.

  • 2 respostas
  • 1 tem este problema
  • 140 visualizações
  • Última resposta por Toad-Hall
  • Arquivadas

My Mozilla Thunderbird Email will not open and keeps asking for my password then ignoring it. A message then comes up saying, "Server mail.btinternet.com has disconnected. The server may have goner down or there may be a network problem. I think it mentioned the system had been compromised." There is no point in asking, "Email me when someone answers the thread" because nothing is coming through. Maybe it would come though to Gmail.

My Mozilla Thunderbird Email will not open and keeps asking for my password then ignoring it. A message then comes up saying, "Server mail.btinternet.com has disconnected. The server may have goner down or there may be a network problem. I think it mentioned the system had been compromised." There is no point in asking, "Email me when someone answers the thread" because nothing is coming through. Maybe it would come though to Gmail.

Todas as respostas (2)

I then opened up my Laptop and looked for Emails and a message came up saying, "live.thunderbird.net could not be found"

Please stop posting repeat questions. eg: https://support.mozilla.org/en-US/questions/1309334 eg: https://support.mozilla.org/en-US/questions/1309309

To avoid confusion and repetition, please keep all responses in this question: https://support.mozilla.org/en-US/questions/1309309