Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

OneDrive files not visible in FireFox

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por FredMcD

Robert Boire
Robert Boire
more options

Hello,

Suddenly when I log into OneDrive I cannot see my files. Another user on this computer has the same problem. I can see uploaded pictures. See attached screen shot. Tried logging in and out of OneDrive, rebooting etc. Nothing helps. Window 7.The only thing I can think of is I tried to create another OneDrive account on the computer, which failed.

There is no problem with other browsers on the same computer or even with FireFox on another computer.

Hello, Suddenly when I log into OneDrive I cannot see my files. Another user on this computer has the same problem. I can see uploaded pictures. See attached screen shot. Tried logging in and out of OneDrive, rebooting etc. Nothing helps. Window 7.The only thing I can think of is I tried to create another OneDrive account on the computer, which failed. There is no problem with other browsers on the same computer or even with FireFox on another computer.
Capturas de ecrã anexadas

Todas as respostas (1)

FredMcD
FredMcD
more options

rcboire said

I tried to create another OneDrive account

Check and make sure what account you are accessing.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.