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Can't click button on Google account.

  • 3 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta por FredMcD

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I've had this problem for a while where, when I go to sign in to my Google account I can't click the next button when signing in. I can in a private window however.

I've had this problem for a while where, when I go to sign in to my Google account I can't click the next button when signing in. I can in a private window however.
Capturas de ecrã anexadas

Modificado por bigE2297 a

Todas as respostas (3)

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Deleting the cookies worked like a charm. Thank you.

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I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.