Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox and BT mail access problem Windows Vista

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por McCoy

HenCrete
HenCrete
more options

Only use computer for emails , looking at News and few other basics. Do not understand computer jargon . Am retired and live in Greece but kept BTmail address to keep in touch with friends . Can't access emails , keeps timing out . Have read a few advice sites as see it's not uncommon , but I haven't a clue what they're talking about . Contacted BT but told to phone 0800 number which is not possible from here . Think their helpers have a check list, and useless with idiots like me who have no idea what they're on about . Chat was a total waste of time. Thank you

Only use computer for emails , looking at News and few other basics. Do not understand computer jargon . Am retired and live in Greece but kept BTmail address to keep in touch with friends . Can't access emails , keeps timing out . Have read a few advice sites as see it's not uncommon , but I haven't a clue what they're talking about . Contacted BT but told to phone 0800 number which is not possible from here . Think their helpers have a check list, and useless with idiots like me who have no idea what they're on about . Chat was a total waste of time. Thank you

Solução escolhida

Sorry to hear about your problems .....

Apart from the fact that Windows Vista is no longer supported : Firefox doesn't 'do' email.

You said that you have chatted with BT - have you tried to contact them here : https://www.bt.com/help/home/#/  ?

In case you're using Thunderbird, you could post your question here :

https://support.mozilla.org/en-US/products/thunderbird

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

McCoy
McCoy
more options

Solução escolhida

Sorry to hear about your problems .....

Apart from the fact that Windows Vista is no longer supported : Firefox doesn't 'do' email.

You said that you have chatted with BT - have you tried to contact them here : https://www.bt.com/help/home/#/  ?

In case you're using Thunderbird, you could post your question here :

https://support.mozilla.org/en-US/products/thunderbird