Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Did reset and lost all passwords, favorites, etc. Please help

  • 2 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por FredMcD

more options

I got a message at bottom of screen that Firefox was slow and it suggested I do reset. I did reset and now don't have all my favorites, extensions, add-ins and all my passwords. Please help me recover lost info. Desperate! Thanks.

I got a message at bottom of screen that Firefox was slow and it suggested I do reset. I did reset and now don't have all my favorites, extensions, add-ins and all my passwords. Please help me recover lost info. Desperate! Thanks.

Todas as respostas (2)

more options

Greetings jimpell
As far as we know, when you reset the browser - all your data is old data: passwords, bookmarks - are placed in a folder on the desktop Old data Firefox->Old_Profile_Name.default. All addons are removed. From this folder, you can restore the information that was before the reset browser.
If you have not removed the old profile folder, then to recover the data, read this article.
If you deleted this folder after you reset the browser, and if you did not sync, data restore will fail.

I hope my answer helped you

Modificado por Anticisco Freeman a

more options

Well said.

key3.db and logins.json : These are the Password files. Copy Both !