Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Can't login in to certain sites using lastpass

  • 2 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por teligence

teligence
teligence
more options

With Lastpass enabled, after I click Home Depot's "sign in" link, nothing happens - no error or additional web page change at all. If I disable the Lastpass extension, the clicking on the same link will result in a login popup which disappears and sends me page to a logged-in state at the Home Depot site. That said, if I right click on the "sign in" link and open it in a new tab or window, the login dialog shows in the newly opened tab or window and the login process completes.

I have no trouble using Lastpass with IE-11, Chrome, or Opera.

With Lastpass enabled, after I click Home Depot's "sign in" link, nothing happens - no error or additional web page change at all. If I disable the Lastpass extension, the clicking on the same link will result in a login popup which disappears and sends me page to a logged-in state at the Home Depot site. That said, if I right click on the "sign in" link and open it in a new tab or window, the login dialog shows in the newly opened tab or window and the login process completes. I have no trouble using Lastpass with IE-11, Chrome, or Opera.

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You will have to contact LastPass for support if the issue only happens with this extension enabled.

Did you try to disable all other extensions and only have LastPass enabled?

teligence
teligence Proprietário da pergunta
more options

I neglected to mention in my initial email that the only browser that manifests this particular issue is Firefox. The other browsers mentioned work fine. Firefox is my browser of preference which is why I'm trying to resolve this instead of just using another browser.