Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Windows doesn't recognize android

  • 2 respostas
  • 1 tem este problema
  • 72 visualizações
  • Última resposta por Octarin
  • Arquivadas

Octarin
Octarin

My windows 7 doesn't recognize my alcatel one touch fire. The image below is how the device appears in the device manager when connected via USB. I have storage mode on. I have searched for drivers but nothing I downloaded from alcatel works, doesn't even start or is recognized by windows at all. Before this, I used to trust firefox alot, but I don't anymore. I can't download pictures and videos of my child, moments that I am afraid I'm gonna lose at any given time. This is shameful.

My device hardware IDs are UMB\VEN_0125&DEV_0002&REV_0001 / UMB\VEN_0125&DEV_0002

Please let me know which drivers I should download to make this piece of junk phone work, and where from. Thank you. I can't make headway from the alcatel site, and I don't know where else to look.

My windows 7 doesn't recognize my alcatel one touch fire. The image below is how the device appears in the device manager when connected via USB. I have storage mode on. I have searched for drivers but nothing I downloaded from alcatel works, doesn't even start or is recognized by windows at all. Before this, I used to trust firefox alot, but I don't anymore. I can't download pictures and videos of my child, moments that I am afraid I'm gonna lose at any given time. This is shameful. My device hardware IDs are UMB\VEN_0125&DEV_0002&REV_0001 / UMB\VEN_0125&DEV_0002 Please let me know which drivers I should download to make this piece of junk phone work, and where from. Thank you. I can't make headway from the alcatel site, and I don't know where else to look.
Capturas de ecrã anexadas

Todas as respostas (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader

does the qualcomm driver from http://www.alcatelonetouch.com/global-en/support/faq/usbdriver.html work?

Octarin
Octarin Proprietário da pergunta

I downloaded qualcomm drivers here but they can't be installed in my computer.

Modificado por Octarin a