Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais
Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.
Arquivadas

After a new install with old TBird uninstalled."Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" Should have created a NEW profile?

Thunderbird Instalação e atualizações
Zenos respondeu 11 anos atrás
robesoren
robesoren

My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc. 

    Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders.  Important to me.  Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."  OK.  So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation.  The error message and then TBird fails to open.  Shouldn't it create a new profile with the new install?
My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc. Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders. Important to me. Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." OK. So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation. The error message and then TBird fails to open. Shouldn't it create a new profile with the new install?

Todas as respostas (1)

Zenos
Zenos

No. It's looking for, and finding, profiles.ini but can't find the profile in the location stored in profiles.ini.

Deleting (or moving or renaming) profiles.ini should indeed force it to generate a new profile.

Do these help?

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared http://kb.mozillazine.org/Recovering_a_missing_profile