Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

why, each time I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity

  • 2 respostas
  • 0 tem este problema
  • Última resposta de cor-el

more options

Why, each time that I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity or Comcast.


This is so strange. Usually cookie selection is after you sign in not before...

Why, each time that I try to log in to Xfinity, do I get a banner across the bottom of the screen asking my cookie choices before I can even log in to Xfinity. Same goes for Safari when trying to log in to Xfinity or Comcast. This is so strange. Usually cookie selection is after you sign in not before...
Capturas de tela anexadas

Todas as respostas (2)

more options

I don't get anything like that when logged in. see screenshot Try with Firefox in Troubleshoot Mode.

Útil?

more options

Make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings

Útil?

Faça uma pergunta

É necessário entrar na sua conta para responder a publicações. Faça uma nova pergunta, se ainda não tiver uma conta.